Upgrade Granola versions and migrate between plans.
Use when upgrading app versions, changing subscription plans,
or migrating data between Granola accounts.
Trigger with phrases like "upgrade granola", "granola migration",
"granola new version", "change granola plan", "granola update".
Manage Granola desktop app updates and subscription plan changes. Granola auto-updates by default, but manual intervention may be needed for major versions or plan migrations that affect feature access.
Prerequisites
Current Granola version info (Granola menu > About, or check via CLI)
Admin access for organization-level plan changes
Data backup awareness before downgrading
Instructions
Step 1 — Check Current Version
# macOS — read version from app bundle
defaults read /Applications/Granola.app/Contents/Info.plist CFBundleShortVersionString 2>/dev/null || echo "Check Granola > About Granola"
Check for available updates: Granola menu bar icon > Check for Updates, or visit granola.ai/updates for the changelog.
Step 2 — Update the Desktop App
Auto-update (recommended):
Granola checks for updates automatically and downloads in the background. Enable at:
Granola > Preferences > General > Check for updates automatically: On
Manual update via Homebrew (macOS):
brew update && brew upgrade --cask granola
Manual download:
Download latest from granola.ai/download. Close Granola, install over the existing version. Settings and data are preserved.
Step 3 — Handle Update Issues
If Granola crashes or behaves incorrectly after updating:
# Clear caches (preserves your data and authentication)
rm -rf ~/Library/Caches/Granola
# If that doesn't help, reset preferences (you'll need to re-authenticate)
defaults delete ai.granola.app 2>/dev/null
# Nuclear option — full reinstall
brew uninstall --cask granola 2>/dev/null
rm -rf ~/Library/Caches/Granola
rm -rf ~/Library/Preferences/ai.granola.app.plist
brew install --cask granola
Your meeting data is stored server-side and in the local cache (~/Library/Application Support/Granola/cache-v3.json). Reinstalling does not delete your notes.
Step 4 — Upgrade Subscription Plan
Settings (avatar bottom-left) > Account > Subscription > Upgrade
Upgrade paths:
Basic (Free) → Business ($14/user/mo): Immediate, prorated
Business → Enterprise ($35+/user/mo): Contact sales
What changes on upgrade:
Basic → Business:
+ Unlimited meetings (was 25 lifetime)
+ Unlimited history (was 14 days)
+ Slack, Notion, CRM integrations
+ Zapier automation
+ MCP (AI agent integration)
+ Team shared folders
+ Custom templates
+ Public API access
Business → Enterprise:
+ SSO (Okta, Azure AD, Google Workspace)
+ SCIM auto-provisioning
+ Enforced AI training opt-out
+ Usage analytics dashboard
+ Full Enterprise API
+ Custom data retention policies
+ Dedicated account manager
Step 5 — Downgrade with Data Preservation
Before downgrading, understand what you lose:
Downgrading From
Losing
Action Before Downgrade
Business → Basic
Integrations disconnect, history limited to 14 days
Export all notes, save integration configs
Enterprise → Business
SSO, SCIM, custom retention, analytics
Reconfigure authentication, manual user provisioning
Pre-downgrade checklist:
Notify team members of the change
Export critical notes (there is no bulk export — share important notes to Notion or copy individually)
Document active integration configurations
Save any custom templates and recipes
Verify API consumers are prepared for access loss
Important: Downgrading does not delete your data. Notes remain accessible within the new plan's limits (e.g., Basic only shows last 14 days, but data is preserved if you re-upgrade).
Step 6 — Manage Team Seats
Settings > Team > Manage Seats
Add seats:
- Invite by email or enable SSO auto-provisioning
- New seats are prorated for the billing period
Remove seats:
- Deactivate user in Settings > Team
- User loses access but their shared notes remain
- Seat count reduces on next billing cycle
Reassign seats:
- Deactivate departing user
- Invite replacement user
- No additional charge (same seat count)
Plan Migration Matrix
From
To
Billing Impact
Data Impact
Action Required
Basic
Business
$14/user/mo starts immediately
Full history restored
Connect integrations
Basic
Enterprise
Contact sales for pricing
Full history restored
SSO/SCIM setup
Business
Enterprise
Price difference, prorated
No data change
Configure SSO/SCIM
Enterprise
Business
Price reduction, immediate
Retain data, lose SSO/SCIM
Reconfigure auth
Business
Basic
Free, immediate
History limited to 14 days
Export critical data
Any
Annual billing
10-15% savings
No data change
Confirm in Billing
Output
Granola updated to latest version
Subscription plan changed with feature access verified
