Execute MaintainX primary workflow: Work Order lifecycle management.
Use when creating, updating, and managing work orders through their full lifecycle,
from creation to completion with all status transitions.
Trigger with phrases like "maintainx work order", "create work order",
"work order lifecycle", "maintenance task", "manage work orders".
import { MaintainXClient } from './maintainx/client';
const client = new MaintainXClient();
// Create a corrective work order
const { data: wo } = await client.createWorkOrder({
title: 'Pump Station #3 - Seal Leak Repair',
description: 'Detected water leak at the mechanical seal. Needs immediate attention.',
priority: 'HIGH',
status: 'OPEN',
assignees: [{ type: 'USER', id: 4521 }],
assetId: 8901,
locationId: 2345,
dueDate: '2026-03-21T17:00:00Z',
categories: ['CORRECTIVE'],
});
console.log(`Work order #${wo.id} created`);
Step 2: Update Status Through Lifecycle
// Technician starts work
await client.updateWorkOrder(wo.id, {
status: 'IN_PROGRESS',
});
// Put on hold (waiting for parts)
await client.updateWorkOrder(wo.id, {
status: 'ON_HOLD',
onHoldReason: 'Waiting for replacement seal kit from supplier',
});
// Resume and complete
await client.updateWorkOrder(wo.id, {
status: 'IN_PROGRESS',
});
await client.updateWorkOrder(wo.id, {
status: 'COMPLETED',
completionNotes: 'Replaced mechanical seal. Tested for 30 min with no leaks.',
});
Step 3: Query Work Orders
// Fetch open work orders sorted by priority
const { data: openOrders } = await client.getWorkOrders({
status: 'OPEN',
limit: 25,
});
for (const order of openOrders.workOrders) {
console.log(`#${order.id} [${order.priority}] ${order.title}`);
}
// Paginate through all IN_PROGRESS orders
async function getAllInProgress() {
const allOrders = [];
let cursor: string | undefined;
do {
const { data } = await client.getWorkOrders({
status: 'IN_PROGRESS',
limit: 100,
cursor,
});
allOrders.push(...data.workOrders);
cursor = data.cursor;
} while (cursor);
return allOrders;
}
Step 4: Add Comments and Attachments
// Add a technician note
await client.request('POST', `/workorders/${wo.id}/comments`, {
body: 'Arrived on site. Isolating pump before disassembly.',
});
// Add a completion photo (URL-based)
await client.request('POST', `/workorders/${wo.id}/files`, {
url: 'https://storage.example.com/photos/seal-repair-complete.jpg',
name: 'seal-repair-complete.jpg',
});
Step 5: Assign to Teams
// Assign to a team instead of individual
const { data: teams } = await client.request('GET', '/teams');
const mechTeam = teams.teams.find((t: any) => t.name === 'Mechanical');
await client.updateWorkOrder(wo.id, {
assignees: [{ type: 'TEAM', id: mechTeam.id }],
});
Output
Work orders created with full metadata (title, description, priority, assignees, asset, location)
Status transitions executed through the complete lifecycle
