Execute troubleshoot common Sentry integration issues and fixes.
Use when encountering Sentry errors, missing events,
or configuration problems.
Trigger with phrases like "sentry not working", "sentry errors missing",
"fix sentry", "sentry troubleshoot".
The DSN (Data Source Name) tells the SDK where to send events. Format: https://<public-key>@<org>.ingest.sentry.io/<project-id>
Symptoms: No events arrive. SDK silently does nothing. debug: true shows "No DSN provided."
// WRONG — DSN is undefined because env var is missing or misspelled
Sentry.init({
dsn: process.env.SENTRI_DSN, // Typo in env var name
});
// CORRECT — validate DSN is present before init
const dsn = process.env.SENTRY_DSN;
if (!dsn) {
console.error('SENTRY_DSN environment variable is not set');
process.exit(1);
}
Sentry.init({
dsn: dsn.trim(),
debug: true, // Enable during troubleshooting
});
Python equivalent:
import os, sentry_sdk
dsn = os.environ.get("SENTRY_DSN")
if not dsn:
raise RuntimeError("SENTRY_DSN not set")
sentry_sdk.init(dsn=dsn.strip(), debug=True)
Step 3 — Events not appearing in dashboard
Symptoms:Sentry.captureException() runs without errors, but nothing shows up in the Sentry web UI.
Root causes and fixes:
beforeSend accidentally returning null:
// WRONG — missing return drops all non-exception events
beforeSend(event) {
if (event.exception) {
event.tags = { ...event.tags, has_exception: 'true' };
return event;
}
// Implicit return undefined = event DROPPED
}
// CORRECT — always return event unless you explicitly want to filter
beforeSend(event) {
if (event.message?.includes('ResizeObserver loop')) {
return null; // Intentionally drop
}
if (event.exception) {
event.tags = { ...event.tags, has_exception: 'true' };
}
return event; // ALWAYS return at the end
}
sampleRate set to 0:
// WRONG
Sentry.init({ sampleRate: 0, tracesSampleRate: 0 }); // Nothing is sent
// CORRECT
Sentry.init({ sampleRate: 1.0, tracesSampleRate: 0.1 });
Missing await Sentry.flush() in serverless / CLI contexts:
// WRONG — Lambda/CLI process exits before SDK sends the event
export const handler = async (event) => {
try {
return await processRequest(event);
} catch (error) {
Sentry.captureException(error);
throw error; // Process exits, event never sent!
}
};
// CORRECT — flush before returning
export const handler = async (event) => {
try {
return await processRequest(event);
} catch (error) {
Sentry.captureException(error);
await Sentry.flush(2000); // Wait up to 2s for event to send
throw error;
}
};
Python (AWS Lambda):
def handler(event, context):
try:
return process_request(event)
except Exception as e:
sentry_sdk.capture_exception(e)
sentry_sdk.flush(timeout=2) # CRITICAL for Lambda
raise
SDK initialized after error occurs:
// WRONG — error happens before Sentry.init()
import express from 'express';
app.get('/', () => { throw new Error('boom'); }); // Sentry not ready
import * as Sentry from '@sentry/node';
Sentry.init({ dsn: '...' }); // Too late
// CORRECT — Sentry FIRST
import * as Sentry from '@sentry/node';
Sentry.init({ dsn: '...' });
import express from 'express';
Diagnostic checklist for missing events:
# 1. Verify DSN is present
echo "DSN set: ${SENTRY_DSN:+yes}"
# 2. Enable debug mode and send test event
node -e "
const Sentry = require('@sentry/node');
Sentry.init({ dsn: process.env.SENTRY_DSN, debug: true });
const id = Sentry.captureMessage('Test from CLI', 'info');
console.log('Event ID:', id);
Sentry.flush(5000).then(() => console.log('Flush complete'));
"
# 3. Check Sentry service status
curl -s https://status.sentry.io/api/v2/status.json | python3 -c "
import sys, json; d = json.load(sys.stdin)
print(f\"Status: {d['status']['description']}\")
" 2>/dev/null || echo "Could not reach status.sentry.io"
Step 4 — Source maps not resolving
Symptoms: Stack traces in Sentry show minified variable names and wrong line numbers.
Root cause 1 — Release version mismatch: The release in Sentry.init() must exactly match the release name used during sentry-cli upload.
# During build/deploy — same version string
export VERSION="[email protected]"
sentry-cli releases new "$VERSION"
sentry-cli releases files "$VERSION" upload-sourcemaps ./dist \
--url-prefix '~/static/js' # Must match how browser loads the files
sentry-cli releases finalize "$VERSION"
Root cause 2 — URL prefix mismatch:
# Diagnose with the explain command
sentry-cli sourcemaps explain --org "$SENTRY_ORG" --project "$SENTRY_PROJECT" EVENT_ID
# List uploaded artifacts to verify
sentry-cli releases files "$VERSION" list
Root cause 3 — Source maps uploaded after error occurred: Sentry does not retroactively apply source maps. Upload before the release goes live.
Root cause 4 — Build tool not generating source maps:
Symptoms:TypeError: Sentry.X is not a function, duplicate events, or missing integrations.
# All @sentry/* packages must share the same major version
npm list | grep @sentry 2>/dev/null
# Fix: npm install @sentry/node@latest @sentry/browser@latest
SDK v8 breaking change:@sentry/tracing is removed. Tracing is built into the core:
import * as Sentry from '@sentry/node';
Sentry.init({ dsn: '...', tracesSampleRate: 0.1 }); // No @sentry/tracing needed
Step 7 — Wrong environment tag
// WRONG — hardcoded, same value in dev and prod
Sentry.init({ environment: 'production' });
// CORRECT — derive from runtime
Sentry.init({ dsn: process.env.SENTRY_DSN, environment: process.env.NODE_ENV || 'development' });
Step 8 — CORS issues with browser SDK
The standard SDK sends to https://<org>.ingest.sentry.io which has permissive CORS. If you see CORS errors:
CSP blocking — add connect-src 'self' https://*.ingest.sentry.io to your CSP
Tunnel misconfiguration — your tunnel endpoint must proxy and return CORS headers
Ad blockers — use the tunnel option to route through your domain
Add explicit return event as the last line of beforeSend. Use return null only for intentional filtering
No events in dashboard
sampleRate set to 0
Set sampleRate: 1.0 (default) for errors. Use fractional values only for tracesSampleRate
No events in serverless/CLI
Process exits before SDK flushes its queue
Add await Sentry.flush(2000) before process.exit(), Lambda return, or CLI exit
Minified stack traces
Source map release version does not match Sentry.init({ release })
Ensure release string is identical in both Sentry.init() and sentry-cli releases upload
Minified stack traces
--url-prefix does not match browser JS URL path
Run sentry-cli sourcemaps explain EVENT_ID to diagnose the prefix
429 Too Many Requests
Project or org quota exceeded
Lower sampleRate/tracesSampleRate, add ignoreErrors, set server-side rate limits
TypeError: Sentry.X is not a function
Mixed SDK major versions (v7 + v8)
Run npm list @sentry/core to find duplicates. Upgrade all @sentry/* to same major
Express not instrumented
Sentry.init() called after import express
Move init to instrument.mjs and import first, or use node --import
Wrong environment in events
environment hardcoded or not set
Set environment: process.env.NODE_ENV in Sentry.init()
CORS errors in browser
CSP blocking *.ingest.sentry.io or tunnel missing headers
Add connect-src https://*.ingest.sentry.io to CSP, or fix tunnel CORS
Duplicate events
Error captured at multiple layers
Capture at ONE level only — catch block OR error middleware, not both
Missing stack traces
Sentry.captureException('string') instead of Error
Always pass new Error('message') — strings have no stack trace
ESM ERR_REQUIRE_ESM
Node.js version below 18.19 for ESM support
Upgrade to Node.js 18.19+ or 20.6+. Use --import flag
Examples
Example 1: Debug missing events in a Next.js app
Request: "Sentry captureException runs but nothing shows in the dashboard"
Steps: Enable debug: true in Sentry.init(). Console showed "No DSN provided." The NEXT_PUBLIC_SENTRY_DSN env var was not set in .env.production. Added the variable, redeployed, confirmed events arrive within seconds.
Example 2: Fix source maps in a Vite + React app
Request: "Stack traces in Sentry are all minified"
Steps: Ran sentry-cli sourcemaps explain EVENT_ID which reported "source map not found for URL ~/assets/index-abc123.js". The --url-prefix was ~/dist but Vite serves from ~/assets. Fixed to --url-prefix '~/assets' and re-uploaded. Stack traces now resolve correctly.
Example 3: Lambda events disappearing
Request: "Sentry.captureException works locally but not in AWS Lambda"
Steps: Added await Sentry.flush(2000) before the Lambda handler returns. Events now arrive consistently. Wrapped handler with Sentry.wrapHandler() for automatic scope management.