Skip to main content Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) with error budgets and alerting. Use when establishing reliability targets, implementing SRE practices, or measuring service performance.
npx skills add wshobson/agents --skill slo-implementation agents claude claude-code subagents anthropic automation
SLO Implementation
Framework for defining and implementing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
Purpose
Implement measurable reliability targets using SLIs, SLOs, and error budgets to balance reliability with innovation velocity.
When to Use
Define service reliability targets
Measure user-perceived reliability
Implement error budgets
Create SLO-based alerts
Track reliability goals
SLI/SLO/SLA Hierarchy
SLA (Service Level Agreement)
↓ Contract with customers
SLO (Service Level Objective)
↓ Internal reliability target
SLI (Service Level Indicator)
↓ Actual measurement
Defining SLIs
Common SLI Types
1. Availability SLI
# Successful requests / Total requests
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
2. Latency SLI
# Requests below latency threshold / Total requests
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
3. Durability SLI # Successful writes / Total writes
sum(storage_writes_successful_total)
/
sum(storage_writes_total)
Reference: See references/slo-definitions.md
Setting SLO Targets
Availability SLO Examples SLO % Downtime/Month Downtime/Year 99% 7.2 hours 3.65 days 99.9% 43.2 minutes 8.76 hours 99.95% 21.6 minutes 4.38 hours 99.99% 4.32 minutes 52.56 minutes
Choose Appropriate SLOs
User expectations
Business requirements
Current performance
Cost of reliability
Competitor benchmarks
slos:
- name: api_availability
target: 99.9
window: 28d
sli: |
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
- name: api_latency_p95
target: 99
window: 28d
sli: |
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
Error Budget Calculation
Error Budget Formula Error Budget = 1 - SLO Target
SLO: 99.9% availability
Error Budget: 0.1% = 43.2 minutes/month
Current Error: 0.05% = 21.6 minutes/month
Remaining Budget: 50%
Error Budget Policy error_budget_policy:
- remaining_budget: 100%
action: Normal development velocity
- remaining_budget: 50%
action: Consider postponing risky changes
- remaining_budget: 10%
action: Freeze non-critical changes
- remaining_budget: 0%
action: Feature freeze, focus on reliability
Reference: See references/error-budget.md
SLO Implementation
Prometheus Recording Rules # SLI Recording Rules
groups:
- name: sli_rules
interval: 30s
rules:
# Availability SLI
- record: sli:http_availability:ratio
expr: |
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
# Latency SLI (requests < 500ms)
- record: sli:http_latency:ratio
expr: |
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
- name: slo_rules
interval: 5m
rules:
# SLO compliance (1 = meeting SLO, 0 = violating)
- record: slo:http_availability:compliance
expr: sli:http_availability:ratio >= bool 0.999
- record: slo:http_latency:compliance
expr: sli:http_latency:ratio >= bool 0.99
# Error budget remaining (percentage)
- record: slo:http_availability:error_budget_remaining
expr: |
(sli:http_availability:ratio - 0.999) / (1 - 0.999) * 100
# Error budget burn rate
- record: slo:http_availability:burn_rate_5m
expr: |
(1 - (
sum(rate(http_requests_total{status!~"5.."}[5m]))
/
sum(rate(http_requests_total[5m]))
)) / (1 - 0.999)
SLO Alerting Rules groups:
- name: slo_alerts
interval: 1m
rules:
# Fast burn: 14.4x rate, 1 hour window
# Consumes 2% error budget in 1 hour
- alert: SLOErrorBudgetBurnFast
expr: |
slo:http_availability:burn_rate_1h > 14.4
and
slo:http_availability:burn_rate_5m > 14.4
for: 2m
labels:
severity: critical
annotations:
summary: "Fast error budget burn detected"
description: "Error budget burning at {{ $value }}x rate"
# Slow burn: 6x rate, 6 hour window
# Consumes 5% error budget in 6 hours
- alert: SLOErrorBudgetBurnSlow
expr: |
slo:http_availability:burn_rate_6h > 6
and
slo:http_availability:burn_rate_30m > 6
for: 15m
labels:
severity: warning
annotations:
summary: "Slow error budget burn detected"
description: "Error budget burning at {{ $value }}x rate"
# Error budget exhausted
- alert: SLOErrorBudgetExhausted
expr: slo:http_availability:error_budget_remaining < 0
for: 5m
labels:
severity: critical
annotations:
summary: "SLO error budget exhausted"
description: "Error budget remaining: {{ $value }}%"
SLO Dashboard Grafana Dashboard Structure:
┌────────────────────────────────────┐
│ SLO Compliance (Current) │
│ ✓ 99.95% (Target: 99.9%) │
├────────────────────────────────────┤
│ Error Budget Remaining: 65% │
│ ████████░░ 65% │
├────────────────────────────────────┤
│ SLI Trend (28 days) │
│ [Time series graph] │
├────────────────────────────────────┤
│ Burn Rate Analysis │
│ [Burn rate by time window] │
└────────────────────────────────────┘
# Current SLO compliance
sli:http_availability:ratio * 100
# Error budget remaining
slo:http_availability:error_budget_remaining
# Days until error budget exhausted (at current burn rate)
(slo:http_availability:error_budget_remaining / 100)
*
28
/
(1 - sli:http_availability:ratio) * (1 - 0.999)
Additional patterns and templates More detailed templates and worked examples live in references/details.md. Read that file for the full pattern library.
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Create or update AgentSkills. Use when designing, structuring, or packaging skills with scripts, references, and assets.
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Set up and use 1Password CLI (op). Use when installing the CLI, enabling desktop app integration, signing in (single or multi-account), or reading/injecting/running secrets via op.
CLI to manage emails via IMAP/SMTP. Use `himalaya` to list, read, write, reply, forward, search, and organize emails from the terminal. Supports multiple accounts and message composition with MML (MIME Meta Language).